It’s a common story that happens more often than it should. You just set your phone down for a second and the next thing you know it’s gone. But this kind of theft is almost preferred to the startling reality that more and more robberies are targeted around high end smart phones. According to a New York Police report more than 40% of robberies now involve cell phones.
So if you can’t recover the phone what do you do about all of that private information sitting in its internal memory? If the phone you lost is connected with your corporate email system and they are running Microsoft Exchange you may be in luck. Outlook Web Access (OWA) has a feature built in to allow you to wipe your connected devices with a few clicks of the mouse. Here are the instructions……
1. Login to the Outlook Web App
2. In the upper right click on “Options” and then “See All Options”
3. In the right hand menu choose “phone”
4. You should now see a list of mobile devices connected to your account. Choose one of the devices and select wipe device.
5. You will be asked “Are you sure you want to wipe your device?” this will erase all data so you must be sure that you will not get the phone back or that the data is backed up else where.
That’s all there is to it. If the phone is on and still has a data connection it will begin the process of wiping your data. The bad guy will get your phone but not your information. If you do not have these options in OWA it is likely that your IT group has disabled this feature. This does not mean they can’t wipe your phone for you from the server. I suggest in this instance giving them a call and asking them to help.